Hartismere School

Est. 1451. An outstanding coeducational secondary school & sixth form college and England's first academy

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Out of hours information

Information for students and parents:

Childline is yours – a free, private and confidential service where you can talk about anything. We’re here for you online, on the phone, anytime.

☎ 0800 1111
Kooth.com - Free, anonymous, online counselling, advice and support for  11-25 year olds - Gateshead Local Offer SEND 0 to 25 years

Your online mental wellbeing community. Free, safe and anonymous support


Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.

☎ 116 123

Supporting you and your mental health. Whether you want to understand more about how you're feeling and find ways to feel better, or you want to support someone who's struggling, we can help.

📱 YM to 85258
Press office | NSPCC

We're the UK's leading children’s charity. We’ve been looking out for children for over 130 years


www.nspcc.org.uk help@nspcc.org.uk 
☎ 0808 800 5000

We support a nationwide network of food banks and together we provide emergency food and support to people locked in poverty, and campaign for change to end the need for food banks in the UK.


Get help for your symptoms. If you think you need medical help right now, 111 online can tell you what to do next.

☎ 111

Thinking of suicide? Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINEUK. We are open 9am–midnight every day.

☎ 0800 068 4141
Mind (charity) - Wikipedia

We're fighting for mental health. For support. For respect. For you.

📱 86463
☎ 0300 123 3393
Emergency services☎ 999

In February 2022, Barnardo’s launched a Telephone Helpline service in Suffolk. 

It is a free and confidential emotional well-being service for parents, carers and young people aged 0-25 years. 

It provides a signposting, information, resources, and support service that can help and direct callers to any appropriate services that are required. They take time to listen to establish the most appropriate support, and can provide a vast range of resources for specific advice.    

The Telephone Helpline is available Monday-Friday, 9 am-5 pm. It has a voicemail facility where you can leave a message, and we will get back to you.   

The Barnardo’s phone line number is ☎ 03456 002 090 (Option 2)

Information for staff:

If you have a safeguarding concern that occurs outside of school hours (for example, if you receive a troubling email from a pupil or parent) the correct protocol is as follows:

  1. Ring Customer First on ☎ 0808 800 4005
  2. If out of hours, this will be redirected to Emergency Duty Service. They will provide advice to the caller.

In this section...


Do you want to tell us anything?

Policies and guidance

Early Help

Domestic Violence

Members of staff

Harmful Sexual Behaviour

Advice about improving your sleep

Child Criminal Exploitation (CCE) and Child Sexual Exploitation (CSE)

Prevent - Radicalisation and Extremism

See also...

Parent and carers guide to live streaming

Safeguarding: Instagram

Keeping safe online :: a guide for parents & teachers

Online safety newsletters


Safeguarding: X

Safeguarding: BeReal


Safeguarding: Social Media & Mental Health

Online Safety Help Videos


Term dates

Week beginning 22 Jan 2024: 'Life Lessons'

Week beginning 30 Oct 2023: 'Life Lessons'

NHS 111 mental health support

Why Failure Hits Girls So Hard and How to Help Them Embrace It

Free Face to Face Parenting programmes in Eye, Suffolk

TwitBook - Can you spot the problems with this profile page?

Week beginning 15 Jan 2024: 'Life Lessons'

24/7 Text support for Mental Health


Parents Evening :: Year 13

Parents Evening :: Year 9

Year 7 tutors/parents evening

Parents Evening :: Year 11

My Examinations

Parents Evening :: Year 10

Parents Evening :: Year 12

Summer 2024 Results


Safeguarding Out Of Hours Holiday Emergency Wellbeing Videos Term Dates Social Media General SMSC Staff Handbook E Safety Events Sexual Behaviour Help Me GCE Bullying Absence Calendar Coronavirus Evening

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